Ever wondered of offering a warranty on your product? Here are some reasons why: Knowing your Customer Capture important customer information on segmentation, demographics and…
Why you should look for a warranty in the products you buy
There is not a general requirement or right for customers to return or exchange goods to a retailer, however, will you buy from a retailer…
Consider warranties as part of your quality management and customer feedback loop
There have been many opinions on the merits of quality management through total quality management (TQM) concepts and the international Organization for Standardization (ISO). These…
Protecting your purchases with ease
When you spend your hard earned money, you should feel that you have made a good purchase that will meet your needs and what the…
Warranties offered by manufacturers to consumers
Hi everyone, I’d like to share a few opinion articles that our community have written related to responsible manufacturing and the social norm for manufacturers…
Emotional Intelligence
Emotional Intelligence (EQ) has been a very intriguing topic for me. For me, I have a heard this term throughout my life, and especially in…
Art of Communication
Hi everyone, I came across this informative book that studies communication as an art. Think of communication as free form where it can be molded…
Anticipating and Listening
Hi everyone, I would like to share some experiences in communicating to audiences. Often I find myself lost for words when someone interrupts me while…
Dealing with Priorities
Hi everyone, This is a great video from Dr. Long talking about how to deal with priorities and how to maneuver through being “crazy busy”.…
Language Learning Standards
Dear Instructors, Below are standards that school curriculums use to evaluate and classify learning progress. This can help gauge your assessments to create tailored learning…